Twinkies, I think some people felt defensive because you indicated that you are "appalled" that a parent would accompany their child to the restroom and implied that not doing so is better and would result in a confident child. When you say things like that you're gonna alienate people and put them on the defensive. Maybe express yourself with a little less judgment and recognize that people are trying to do their best and that there may be good reasons for what they're doing that you are not privy to.