Exactly. Students who are puzzled by open-ended instructions and learning activities, and who prefer to be "told what to do" aren't really after an education.
They are in the market for a commodity. Which genuine education is simply-- not. Nobody can "purchase" education. But a certificate, certainly. Job training is ideal fodder for a weekend workshop that focuses on which handbook, which forms, which buttons and levers, and how to use the menus/app to do tasks.
None of that is what college education is supposed to be accomplishing with students anyway. Note that I say "with" there, and not "to" them (as a surgical procedure) nor even "for" them (as so many of them believe). There is a persistent notion that paying for education means receiving that which you have duly PAID for.
No. Students are paying for the opportunity to become educated.
If they want to pay to become "certified" then that is, at its heart, an entirely different mission.
Administrators, on the other hand, fail (utterly) to appreciate this fundamental difference.