I don't think your expectations are high at all, if that's what you are used to. Our school is the same way.... 24 access to grades, teacher's post them within a few days, weekly letters from teachers and from the school. I expect it because that is what we are used to. When things don't work on the webpage, it is annoying. we too, have spelling lists posted weekly in advance and when they aren't posted or there isn't a newsletter on the day we normally get it, I wonder where it is. I don't think you are off in your expectations if that is the way things are supposed to be! We all email the teachers with questions without hesitation as well, at our school. It's accepted and welcomed (maybe they don't all like it, but the school has always said you are free to whenever, so that is what we all do.)