I requested evals both in writing and over the phone for dd14. They pretty much did not respond to my written requests at all. Essentially what I got then and I am getting now is that they don't have the training as diagnosticians to evaluate the types of concerns we have & it is beyond their scope of service. For dd14 it was OT stuff that they said no one in the district had training to evaluate. For dd12, I suspect that part of the problem is that they would argue that her issues aren't functional limitations since all pre-teens forget to turn things in, do poorly on some stuff, etc. They don't see a problem essentially.