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- acknowledge the feeling, but reword to something a bit more directly descriptive, getting rid of the proposed solution (not existing), e.g. "You're really really really upset about that, aren't you?"

This really works for DS7 too! He HATES it if he thinks for one second I am not paying attention to his feelings or what he's saying.

Interestingly enough, my mother was the one to tell me to do this with him, since she had to do it with me too. wink