I won't describe these as struggles, exactly...but I've learned how to insinuate what I've identified as the optimal solution into discussions and decision-making in a way that encourages others to believe that they have come up with a terrific idea, which I then affirm and praise. I've learned how to quietly, but firmly, correct the same errors over and over again until the correction takes root in the system, with a minimum of confrontation or loss of face.


...pronounced like the long vowel and first letter of the alphabet...