Originally Posted by 22B
Could someone please define "soft skills"? What is it about them that makes them "soft"?

Soft skills = interpersonal dynamics. Things related to human nature and culture. Self-regulation of your internal world in terms of getting things done, flexibility, etc.

Hard skills = Mathematics. Calculus. Internal Combustion Engines. Astronomy. Objective stuff related to the outside physical/natural world.

At least, that's my off the cuff answer.

Soft means that they aren't governed by hard and fast rules. For example, there is no "law of physics" for how to talk to an angry customer.

Last edited by JonLaw; 06/20/13 08:35 AM.