Originally Posted by inky
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We feel the ramifications of inaccurate data necessitate NWEA taking additional steps to ensure districts, teachers and parents have the correct data instead of the erroneous data. Please let us know what NWEA is willing to do to resolve this issue.
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Hi Inky - I think your letter is good. I'd maybe tone down the last paragraph, because I think NWEA would be more willing to work with someone who is not so obviously angry. (I think you should be angry, but this last part would maybe lead the recipient to put in on the bottom of the pile...)

Maybe "Could you please review the instructions that are given to the districts and perhaps send an addendum explaining more clearly how the results are to be interpreted? As you can see, just a tiny bit of research in our district showed that several schools are using incorrect data, so I feel certain you will find other similar districts nationwide. " or something like this? Just a thought.