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the kid is 2E, maybe SOME accomodations, people?
Most often, instructional supports or accommodations do not occur spontaneously. Typically, parents begin the process with a written request. Do you have clear diagnosis of the student's needs, and ideas of services which may help your child, to document in a IEP/504?

Some resources which may of help in guiding you through the process include:
- the book From Emotions to Advocacy,
- wrightslaw website,
- National Center for Learning Disabilities (NCLD) website.