Update - NO RESOLUTION! UGH!
Had our meeting today, which happend surprisingly fast once I went the formal complaint route. Still no resolution though. Thankfully, I'm in a mandated state so I know where to go from here. I have to wait one week for them to have the chance to fix it and then it escalates to the next level of formal complaint in which they have 45 days to get back with me! LOL! I've got to laugh or I'll cry
. Seriously, maybe this time next year I'll have my answer and I'm in a MANDATED state! I can't imagine how all you others have managed with out the minimum of a mandate.
