Geo,
I have one of the nurtured heart books. PM me if you want it, I'll mail it to you.
You sound like you have DS8's little brother. Push, scream, tantrum thrower extrordinaire. For the last few months, I have taken a different road with him. I determined that trying to address all of his behaviors wasn't working, so I picked one. For the last couple of months, we've focused on his tone of voice. He needs to be respectful and use manners at ALL TIMES!
In the beginning it felt like I was pounding my head against a post. Slowly, he's come around. If his tone isn't what i'm looking for, I ask him to check it and ignore whatever the request was. When he uses the appropriate tone, I give his request my undivided attention. It doesn't mean he always gets what he wants, but it gets him a lot farther than the old way which was a one way ticket to his room!
