Hi Indigo,
Thanks for your comment. You're right and yes I've brought this up at different stages. He explains why he's unhappy where he is - issues that have to do with the program but I'm not clear that it's just that or if it is really even that and not emotional issues that he can't articulate. But it does come down to how to move forward.
If he does need help then I should/have to see a counselor myself to figure out how to help him.
If he is miserable and just wasting his time (and his teachers) I should probably pull him.