Irena--so the people you threatened to sue are now nice? I'm trying to imagine a situation where that could have happened at the old school in our situation, and can't. They will always be careless and incompetent, IMO, and always would have had an "attitude" about the fact that I'm one of "those" parents and I forced them to do things (like the eval) that they didn't want to do, and didn't see as necessary.
I am happy for you though! We haven't had any problems with this new school, and I think they are doing what they can to help although they are also trying very hard to be politically correct and not offend the other people who were involved with this.