Work Policies May Be Kinder, but Brutal Competition Isn’t
By NOAM SCHEIBER
New York Times
AUG. 17, 2015
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As Professor Frank, who has written a book about the phenomenon known as winner-take-all economics, explains, the basic problem is that the rewards for ascending to top jobs at companies like Netflix and Goldman Sachs are not just enormous, they are also substantially greater than at companies in the next tier down. As a result, far more people are interested in these jobs than there are available slots, leading to the brutal competition that plays out at companies where only the best are destined for partnerships or senior management positions.

This phenomenon was the focus of a recent New York Times article about workplace practices at Amazon. In the article, some current and former employees complained of 80-hour work weeks, interrupted vacations, co-worker sabotage and little tolerance even for those struggling with life-threatening illnesses or family tragedies. (Amazon has cast doubt on whether these practices are widespread at the company.)

The account appeared to put Amazon at odds with recent workplace trends, but the reality, experts say, is not nearly so neat: Grueling competition remains perhaps the defining feature of the upper echelon in today’s white-collar workplace.
These firms do have many high-IQ employees, but only some gifted people will want to work in them. The long article on Amazon is Inside Amazon: Wrestling Big Ideas in a Bruising Workplace . Competition to get into elite colleges also causes some aspirants to study and participate in ECs for long hours. The elite firms that prefer students from elite schools are choosing young people who have excelled in prior competitions. I don't think the competition is zero-sum. Amazon, for example, may be a tough place to work, but its employees have created much value for consumers.