22B, your family has clearly been traumatised by bullying mischaracterised as something else, and so you're understandably eager to help others avoid that. I agree it's an important aspect to investigate. Even if that situation was indeed "conflict" rather than "bullying" (I suppose this would mean that both sides were fairly evenly at fault) and even if it's been dealt with now, it wouldn't be surprising if it set the OP's DD off on the wrong foot at this school.
I think MoN's list of questions was excellent. Welcome, Reba, and I hope you can help your DD to a better situation. Don't despair; there are many people here who do have experiences not so dissimilar that have come out OK with work.
