Playing devil's advocate here...
I'm finding it interesting that while there are many on this forum who don't like the idea of online degrees because there is little or no interaction which takes away an important aspect of higher education, at the same time I've read through numerous threads that want to reduce college entrance to purely test scores. If a strong portion of the value of education includes direct interaction, should not part of entrance to higher education be demonstrating one's ability to interact effectively?
Yes, and honestly, I don't think that anyone who is suggesting that there is something very very very wrong with the system is actually intending to imply anything that is inconsistent with that notion.
MORE personalized is probably better there. Honestly-- a heavily groomed but merely average student is pretty easily differentiated from an HG one in about ten minutes time by someone who sees a lot of high school students.
Just let them talk a while and ask leading questions. LOL. The one sounds like a parrot or someone reading from a teleprompter, and the other like a real person.