Hi Val,
I only had contact with them once when I tried to see if there's an EPGY open enrolment group in Canada. I was given the name of the person in charge of the one group in Western Canada. I contacted him and he gave me a call. Turns out the man's daughter used EPGY 5 years ago! There is no group in Western Canada ... or maybe it is administrating itself ;-) But apparently their list had not been updated in 5 years. I find that very shocking!