Thanks so much for the help and response Grinity. We have sent the request for the document again to the phsycologists office and also have offered to send a copy we have.
We need to use the records for a private school application which is valid if the test was taken in last 3 years. Preferabbly i dont want to spend the money again on the same test again

If the office doesnt respond then we will take your advice about the lawyer
smile