Again, districts may vary considerably. I'm familiar with:
- a locked school district office building,
- visitor must have an appointment,
- visitor rings the doorbell and waits for intercom reply,
- visitor states their appointment and waits for verification of appointment and confirmation of visual identification via security camera,
- door may then be unlocked to admit identified visitor with verified appointment.
Possibly this process acknowledges that it would be harder for district personnel to ignore an actual human standing in front of them, therefore policy and procedure have been established to keep district personnel in control of any potential in-person interactions.
I believe I acknowledged that districts vary. My point is that assuming there is some sort of conspiracy because someone at the district didn't answer an email is ridiculous. If the OP is serious about getting the records, it would be best to try a different approach. I merely suggested some approaches that have worked better than email in my district. There would be no harm in trying the things I've suggested, especially if the OP's district is of small or medium size.
