Wow, Kai, that sounds ideal. To be able to call the school district and have a person answer, and give instructions... rather than all incoming calls going to voice mail message and being screened, while providing outgoing message to callers to check the school district website for information.
School districts may vary considerably in their size, friendliness, sophistication, and responsiveness. Locally, the government schools are highly insular. One quickly (or eventually) learns that they must know their rights or the district is not likely to be compliant.
True. But I do think it helps to start there. I'd normally suggest actually walking into the district office because it's harder to ignore an actual human standing in front of you, but the pandemic makes that option less desirable.
