To clarify, DD's teacher is saying no other report can be provided to us except for the one which shows negative growth because NWEA will somehow not accept the test retake that DD's teacher administered and update DD's score. The teacher is saying NWEA refuses to do anything about the situation. I have never heard of this before. I thought it was all automatic.
I thought this was all a simple operation to delete a test and then retake. DD's older sister's teacher kept "disappearing" her reading tests last year forcing her to retake MAP reading 2 or 3 times. Others on the forum at that time told me that situation was staff incompetence.
Not sure why NWEA would not accept a retake in their system and update the score.