It should not make a difference who paid for it. It is, however, possible that there is some insurance hangup. Someone I know had a child tested through insurance, but the examiner's office mistakenly scheduled the testing without checking for prior authorization--which insurance actually declined! The clinic ended up eating the cost of a comprehensive assessment (including lengthy report), because it was one of their own staff who erred.

...pronounced like the long vowel and first letter of the alphabet...