Emotional intelligence begins with self-awareness and self-management. When we do this well, it empowers us to glean from anyone.
and
... the 101% Principle: Find the 1% you can glean from, and give it 100% of your attention.
My point is that this does not apply to everything, including people.
You really do need a little more than "self-awareness" and "self-management" when dealing with certain sources.
For example, in some cases you first need to know what a "severe personality disorder" looks like.
