I experienced this same thing. I was told by multiple people that the school didn't have the SAS scores, etc. I assumed that it was because the school didn't need all that data, didn't pay for it, whatever. I called the district office for help. When I talked to the testing coordinator for the county, he said that the school hand-scored the CogAT because it was only a small group of students. In order to get the percentiles, they had to calculate the SAS. He called the school on my behalf and I had the full report in 48 hours.