Originally Posted by onthegomom
I may have a older version of windows media. I could not find a versions name/number anywhere.

Typically, version info can be found in any Windows product by going to the menu bar and selecting Help -> About (name of product). Windows Media Player likes to autohide the menu bar, though, but there's an old trick for the keyboard savvy: hit Alt-H and the menu bar will reappear, and expand the Help submenu.

There's also a tiny icon that can be mouse-clicked to show the menu, but depending on your version (and skin, if you've installed one), it could look different or be in another location. Alt-H should work no matter what.