Grinity, first question - I've never called a company in my life. What department or position of person would I be asking for?
I just talk to whoever answers the phone and make up a story that sounds somewhat reasonable. In this case it would be:
My son is asking for more Math at home, and I wasn't sure what to tell the tutor to do with him, or what level books to buy him, so I got out his paperwork, and saw that he scored a X on his XXXX test as a X grader. Would you help me figure out who to ask what that score means?
Something like that...
grin
