Thanks for the great book suggestions. I will definitely get them and read them.

Just learned something new that strengthens my resolve. My daughter has a point-and-shoot camera that she uses to make videos nearly every day. I was downloading her videos from her camera card & it crossed my mind to ask her if she happened to have any videos of her cuz being mean to her. "Yes, I did, Mommy, but Aunt L* erased them." Me: "Oh really?" "Yes, she erased all three of them."