My sympathies. I use Pearson online systems professionally, and have experienced outages before as well. Especially disruptive when they occur in the middle of the school day, when I'm attempting to work.

This is similar to the challenges of a paperless school (which ours aspires to be). Google Classroom doesn't go down often, but when it does, everything comes to a helpless standstill.

...pronounced like the long vowel and first letter of the alphabet...