I should add that parents may like to study basic negotiating skills before any discussions with school administration. One book I like is Secrets of Power Negotiating by Roger Dawson.
And sometimes, there are those who come to the table draped in dysfunction, who refuse to hear anything that threatens their closest-held belief systems...
I researched/studied/read everything I could about negotiation/advocacy and still made a monumental muck of my efforts for my son. Some systems are just rigged. My hunch is these are rarely rigged in favor of the children affected.
